Policies

 

TRANSACTION SECURITY METHODS and PRIVACY POLICY

 

Waltze Productions ltd. will not share any information we receive from customers with anyone. We will not rent, sell or give your name, address, email address or credit card information or purchase history to any other company, agency or individual EVER!

 

At Waltze Productions ltd,, our customers' security is very important. We support the Internet Standard of Secure Socket Layers or SSL to ensure that the transmission of your sensitive information can not be intercepted or decoded. To ensure that your order is being placed on a Secure Socket Layer, there are several visual clues displayed by your browser when you begin the checkout section of our online UltraCart store.

  • First, you will notice the "http" in your browser's URL location has changed to "https".
  • In Netscape browsers, you will see the lock located in the lower right corner will now appear closed with a slight glow.
  • Safari browsers will display a closed lock in the upper right corner of the browser.
  • Microsoft Internet Explorer and Firefox browsers will also display a closed lock, but in the lower right corner of the browser.
  • Regardless of your browser, this website will display these visual clues to reassure you that your information is being transferred securely at time of checkout.

 

RETURNS POLICY

 

Because DVD's are digital media, we do not accept returns on DVD's or Blue Ray disks unless they have no visible defects, but do not play correctly.

 

Please email us with your returns request. Include the reason you are returning your product and your order number. Once we have authorized your return via email, fill out the return form supplied on the back of your packing slip that was included with your shipment and send your packages to:


MikeWaltzeFilms
589 Hana Hwy
Paia, Hi 96779

Attention: Returns

 

Email
contact@fit4maui.com

 

 

 

 

 

Enjoy Optimal Health!

Fit 4 Maui

 

 

SHIPPING POLICY

All orders received by 5:00 pm will be processed, packed and ready for shipping the next business day. In many cases, orders will ship the same day you place your order. Orders placed Friday evening through Sunday will be processed on Monday.

 

We currently offer the following shipping methods...

  • USPS Priority Mail (US Postal Service) allow 5-7 business days
  • USPS Express Mail (US Postal Service)
  • USPS Parcel Post (US Postal Service) allow 10-14 days

Important Note: as Priority Mail and Parcel Post have no tracking ability, we are not responsible for lost or undelivered packages should you choose one of these methods.

 

We also ship via UPS

  • UPS Ground (United Parcel Service)
  • UPS 3 Day Select
  • UPS 2nd Day Air
  • UPS Standard Overnight

We recommend UPS as their ground rates are competive with US Post and they have very good tracking abillity

 

 


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